Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,444 Reviews)
Rating breakdown 87,444 reviews
5 Stars
64,935
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is the absolute best
on February 11, 2026
Posted by: Dan B the man
from Nevada
I was going to try another tax website but they had lots of hidden costs and they did it calculate my non resident state tax from my work, Turbo tax was way better and 100% accurate. I will not use any tax website ever!!!!! Thank you very much
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thanks for choosing TurboTax this year! We know switching services is a big decision, and we're honored you picked us. We look forward to helping you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on February 11, 2026
Posted by: Catherine0623
from Florida
All I had to do is upload my forms and turbo tax did the rest. Very easy to understand.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Step by step guidance and instruction
on February 11, 2026
Posted by: ESandDS
from South Carolina-SC
Turbo Tax provides excellent guidance through the filing process.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome and they’re very helpful.
on February 11, 2026
Posted by: April 1111
from Ohio
They went above and beyond and helped me even after I was rejected to help finish up. I’m very appreciative.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
It's great to know our tax experts were able to support you through the tax-filing process this year! Thank you for trusting TurboTax with your filing experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So fast
on February 11, 2026
Posted by: CassBlock
from Oregon
It get's easy and quicker every year. Seamless and simple experience.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love Turbotax.
on February 11, 2026
Posted by: Moni1414
from Texas
I’ve been using TurboTax for many years, and it’s been a great experience,especially when your taxes are not too complicated. The UI is clean, simple, and very easy to navigate.
When I tried other tax filing services, they made me fill out countless forms and charged around $100 or more. With TurboTax, the process is straightforward, and you can often file for free or with a minimal fee.
Highly recommend it if you’re looking for a hassle-free and user-friendly tax filing experience.
When I tried other tax filing services, they made me fill out countless forms and charged around $100 or more. With TurboTax, the process is straightforward, and you can often file for free or with a minimal fee.
Highly recommend it if you’re looking for a hassle-free and user-friendly tax filing experience.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on February 11, 2026
Posted by: JoaquinRTena
from minnesota
It was easy to use and triple checked everything for me
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good
on February 11, 2026
Posted by: Rhonda gail
from Ga
I like because it was easy to do.well use it again next year
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com