Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,444 Reviews)
Rating breakdown 87,444 reviews
5 Stars
64,935
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo tax review
on February 11, 2026
Posted by: KevinHJ39
from New York
Fast and easy to use. Allowed me to get my taxes done without having to pay someone
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on February 11, 2026
Posted by: BigNana2
from NAevada
Great App to get your taxes done with all the availability of experts
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for your feedback. We're glad that our team was able to assist you effectively, as it's our goal to provide clear, helpful support every step of the way.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
turbotax is great
on February 11, 2026
Posted by: jsidlmsdm
from washington
Turbotax is very helpful, this is the fourth year i've used it
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax is Terrible
on February 11, 2026
Posted by: Turbo Tax is TTerrible
from Texas
The website is terrible. I lives in Texas and for the interest form, it keeps asking for a state but does not give me any choice of Texas.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on February 11, 2026
Posted by: SassyMamaKar
from California
Seems easier to use than previous years. A little trying to keep denying extra services/costs, but overall easy and quick to use.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo tax needs to not be a scam.
on February 11, 2026
Posted by: ShaneCT
from Oregon
Tells me doing myself is charging "$0" for do it yourself. Gets charged for features I never asked for.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Product
on February 11, 2026
Posted by: Pricco
from Washington State
Very easy to use asked us all the questions we needed to complete this return
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Speedy and Spendy
on February 11, 2026
Posted by: Maaah
from WA
Super easy and fast, but fees are too expensive :(
Written by a customer while visiting turbotax.intuit.com