Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,444 Reviews)
Rating breakdown 87,444 reviews
5 Stars
64,935
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Turbo Tax is.. Alright
on February 12, 2026
Posted by: somedudeiguess
from 6689 dodge rd
its good and all. just wish i didn't have to pay 160$ just to have my taxes done.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Disappointed
on February 12, 2026
Posted by: Krista1988
from New york
Honestly I have done my taxes twice now the third time I’m doing it right and it keeps getting rejected
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
use it every year
on February 12, 2026
Posted by: taxes98765432
from michigan
Intuit Turbo Tax is very easy to use and always accurate
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Extra Charges
on February 12, 2026
Posted by: Charges 2026
from Rhode Island
Disappointed that they now charge to direct deposit into my personal checking account.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome
on February 12, 2026
Posted by: CDML
from Florida
Turbo Tax is very easy to use. You don’t need any experience or to waste a lot of money on tax filing. Turbo Tax is the way to go.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Stress Free
on February 12, 2026
Posted by: Sunflower70
from Charlotte, NC
First time user. Not good with numbers but I knew my taxes filing was simple so I went for it! Saved about $200 doing it myself!
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
Thank you for sharing your review! We're so glad that our pricing met your expectations, and we hope to assist you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax is the best
on February 12, 2026
Posted by: weeniedogtax
from TN
TurboTax is super easy to use, triple checks each section.
Response from turbotax.intuit.comBy TurboTax Care Team, March 15, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo tax is predatory!
on February 12, 2026
Posted by: Youllnevercare
from Virginia
Scammed me out of my refund even though I thought I was hitting the free version the whole time. Trash service that preys on taxpayers who rely on that money the government already robs them of every year, because of companies like this and the money hungry terrors that run it is the reason the world is the sad, spiraling, pathetic, pointless reality we all live in.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com