Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,444 Reviews)
Rating breakdown 87,444 reviews
5 Stars
64,935
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is fast and easy to use.
on February 12, 2026
Posted by: Angela 2025
from Florida
Accurate, great features, good guidance. Appreciate the interface for e-filing.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Hardest app ever
on February 12, 2026
Posted by: D136gj
from Kentucky
Cant fix mistakes without going back to home page. Turbo tax is garbage for $138
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It is great
on February 12, 2026
Posted by: Mikeyy96
from Texas
It was great an easy i would recommend all my family tk join turbk family
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Filed with ease
on February 12, 2026
Posted by: LAO2006
from Arizona
I was very concerned about doing my taxes myself. Turbotax lead me through step by step and completed the forms without me needing to know in which field to type the information. It was really easy!
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2025
on February 12, 2026
Posted by: 2025 Monte
from 1401 Pepper Lane
good service. Thank you. Merry Christmas. Happy New year. Bon voyage.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2025 Taxes
on February 12, 2026
Posted by: atcram
from Indiana
Very helpful getting through the program ensuring steps were followed
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Helped me I was confused
on February 12, 2026
Posted by: Tmoney2010
from Mays landing NJ
Was nice to not have to mail everything in. Having it mobile made everything clear Since I’m new to this whole taxes thing the menu was simple. Did it all on my phone instead of paper or cpu
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Not recommended
on February 12, 2026
Posted by: Akelsien
from Oklahoma
Insane pricing for a simple service where I even brought my W2, just isn't worth it anymore
Written by a customer while visiting turbotax.intuit.com