Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,444 Reviews)
Rating breakdown 87,444 reviews
5 Stars
64,935
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax was great
on February 12, 2026
Posted by: NTaylorR
from Pa
You made it very easy for an older woman to do her taxes.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
turbo tax becoming con artists
on February 12, 2026
Posted by: Philsort
from MD.
I probably won't use turbo tax again . I picked the option that said free .We get to the end
and you thieves hit me up for $93.00 .EXTREMELY AGRIVATED
and you thieves hit me up for $93.00 .EXTREMELY AGRIVATED
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Timer Saver
on February 12, 2026
Posted by: dharrison1
from North Carolina
Should give option to skip some pages to save time.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2025 taxes done
on February 12, 2026
Posted by: taxes twelve of February
from VA
This is a very easy to use website for filing taxes on my own.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
8/10
on February 12, 2026
Posted by: Ale27
from CA
First time! Easy but scary of possibility that I file something wrong but TT helped guide me through
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on February 12, 2026
Posted by: Jwill810
from washington
Great Service. Thank You
Always trust in Turbo Tax
Always trust in Turbo Tax
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and easy filing
on February 12, 2026
Posted by: Baw_1971
from NY
Easy to use . Fast ,accurate, quick. Guided.... Turbo tax
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Experience
on February 12, 2026
Posted by: LeeMarie123
from New York
It was a great and painless experience ! I would recommend Turbo Tax to everyone !
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com