Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Deceptive Product
on February 23, 2025
Posted by: C156
Highly disappointed. I opted to pay to file my return with my refund and every time I chose the option, I was prompted to enter a credit card number. Highly misleading. When I asked for help via turbotax, the "advice" said I only had to give the credit card number if my return did not cover the cost to file. Another lie. I was misled and charged. Deceptive product.
After using an in-person service last year to file my taxes, I am thankful to be back to TurboTax this year and the price to file Federal and State taxes was much cheaper than in year's past.