Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,440 Reviews)
Rating breakdown 87,440 reviews
5 Stars
64,935
4 Stars
9,625
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
More difficult to understand than previous years.
on February 23, 2025
Posted by: Sodone2025
Not happy with the changes made. It was more difficult to understand. It took me twice as long to complete. Why do you change it up every year?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good website
on February 23, 2025
Posted by: Warmonk94
I have been using Turbo Tax for a while now and so far, no major issues. Its an easy website to use and I had no issues since. Will recommend.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Thumbs up
on February 23, 2025
Posted by: Annoyed by this request
System was quick and efficient. Would use it again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Makes taxes easy
on February 23, 2025
Posted by: ToddnAndi
from Arizona
Walks you through step by step. This makes doing taxes very easy and foolproof.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
IT WAS not FREE
on February 23, 2025
Posted by: mabtatted
It took a long time to get it done! I wanted free. Ended paying $118. to get it done!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Tax Year
on February 23, 2025
Posted by: jcmescall
Simple Process, especially in a year with more complicated needs. Thanks!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
expensive
on February 23, 2025
Posted by: Natcneal
I wish it were more cost-friendly.
Gets the job done though.
Gets the job done though.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent
on February 23, 2025
Posted by: Anderson2001
from San Salvador
Easy to use, it is good to have a tool like this one
Pros: I moved
Written by a customer while visiting turbotax.intuit.com