Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,444 Reviews)
Rating breakdown 87,444 reviews
5 Stars
64,935
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
not very easy to use
on February 12, 2026
Posted by: cv2715
from florida
said they would charge $40.00 and at the last screen charged $89.00
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
i had to us assistance to correct my mailing addre
on February 12, 2026
Posted by: RTRAHAN
from mass
im disappointment in cost to file which i thought was free
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 15, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
speedy
on February 12, 2026
Posted by: kkyk
from illinois
fast and easy,very helpful,instructions were user friendly
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Amazing as always
on February 12, 2026
Posted by: Jess901993
from Ms
Everything was step by step. No issues. Always double check your information
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Successful Return
on February 12, 2026
Posted by: RefundFrank
from Texas
All went well, no significant issues. A couple times could use some clarification and I sent feedback on those. Good level of security. Fill in of previous info is helpful and saved time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo tax overcharges.
on February 12, 2026
Posted by: Paris007
from Toledo,oh
Added on charges and I couldn’t remove them. Went from $40 to $120. Outrageous what I’m being charged with no way to select or opt out of certain things.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome
on February 12, 2026
Posted by: St Catherine
from Fl
Very informational and easy. All my questions were answered
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Awesomw!
on February 12, 2026
Posted by: TT Twiggs
from Ga
it was easy to access and to understand the features was easy to access it was very compatible with the information that was provided, it was very accurate with the information also.
Written by a customer while visiting turbotax.intuit.com