Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,444 Reviews)
Rating breakdown 87,444 reviews
5 Stars
64,935
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Yet again, I have to pay Turbo Tax hidden fees!
on February 12, 2026
Posted by: JMCNYC1111
from Auburn, AL
Every time I turn around there's a hidden fee. My taxes were NOT that complicated. I ended up paying $163 in fees to Turbo Tax! UGH!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo is great!
on February 12, 2026
Posted by: Zarry1990
from GA
I will always use TurboTax! It was easy and convenient!
Response from turbotax.intuit.comBy TurboTax Care Team, March 15, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love the Ease Of Turbo Tax
on February 12, 2026
Posted by: Ber1986
from Missouri
They make it so easy to file your taxes in a timely manner!
Response from turbotax.intuit.comBy TurboTax Care Team, March 15, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GREAT JOB
on February 12, 2026
Posted by: scraun
from wisconsin
been using for years and always come back to it year after year
Response from turbotax.intuit.comBy TurboTax Care Team, March 15, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbotax sucks butt
on February 12, 2026
Posted by: UrMom69420666
from Kentucky
Terrible.
Pros: My employment status changed this year, I moved, I bought or sold investments, I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on February 12, 2026
Posted by: xtie4
from CA
it makes easy on the filing. Reliable. I will recommend this to my friend
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 15, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Use to be free
on February 12, 2026
Posted by: Ren0822
from Texas
Turbo tax gets it done. BUT they do charge now, which they did not. That’s a disappointment. Going to find another one that will do it for free next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax rocks!
on February 12, 2026
Posted by: Sis1121
from Florence, MT
I love how helpful this app is there was no interference and I’m excited to get my taxes.
Pros: My employment status changed this year, I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, March 15, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com