Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,440 Reviews)
Rating breakdown 87,440 reviews
5 Stars
64,935
4 Stars
9,625
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
great help
on April 15, 2026
Posted by: manniii
from oregon
really care on guidance thru all information and make it easy to fill
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
More expensive, and slower
on April 15, 2026
Posted by: UffDa3000
from Texas
Accurate? Who knows. This year, the website is insanely slow (30 seconds to minutes per page refresh) and more than once it put me through a loop asking the same series of questions over and over. "Married filing jointly" with no itemization took FOUR HOURS.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Ok needs to explain better
on April 15, 2026
Posted by: Starkiller17
from California
I could not find out if I recieved a senior credit
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Efficient and Easy to Use
on April 15, 2026
Posted by: Dr Sandy
from Florida
Easy to use but the price is high. I appreciate the efficiency and ease of use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
False Marketing
on April 15, 2026
Posted by: Kiki2121123456
from Maryland
hidden fees and false marketing. extra charge for AI features is crazyyyyyy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo tax is great
on April 15, 2026
Posted by: Samara0410
from Texas
I had a good experience! I can not wait to use turbo tax again.
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Fees are wackk
on April 15, 2026
Posted by: derp1212
from Colorado
A $79 charge will soon then get you to a $186 charge by the end if you live in the same state. My husband just filed his taxes and his were free. I had to pay fees for simply choosing Turbo tax and for simply breathing this God given Air.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo taxes is amazing
on April 15, 2026
Posted by: Wello
from Georgia
Very good system it’s amazing to see how this system works. Highly recommended
Pros: I moved
Written by a customer while visiting turbotax.intuit.com