Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,444 Reviews)
Rating breakdown 87,444 reviews
5 Stars
64,935
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
great!
on February 12, 2026
Posted by: Samie1111
from FL
great product and very easy to use!!!!!! highly recommended!
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Works great
on February 12, 2026
Posted by: Brad5959Brad
from Indiana
Easy and fast way to get your taxes done. I will be using it agan.
Response from turbotax.intuit.comBy TurboTax Care Team, March 15, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Shari with TurboTax is the BEST!!
on February 12, 2026
Posted by: Way to go Shari
from Washington
I needed help from a tax professional and I was connected with Shari w TurboTax. Shari saved the day and was amazing! TurboTax has a top shelf, class act tax assistant!
Thank you Shari
Thank you Shari
Please pass this along to Shari.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 15, 2026
We're happy to hear that your interaction with our customer service team met your expectations. Your satisfaction is important to us, and we appreciate your trust in TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Taxes2025
on February 12, 2026
Posted by: WHODEY454
from 2420 North Union Boulevard, b3
I BETTER NOT BE CHARGED MORE THAN ONCE FOR FILING!!!
Response from turbotax.intuit.comBy TurboTax Care Team, March 15, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Taxes Again
on February 12, 2026
Posted by: tcup2
from MS
Simple to complete. Didn't have to engage with Live Chat!
Response from turbotax.intuit.comBy TurboTax Care Team, March 15, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is pretty good
on February 12, 2026
Posted by: PsychWolf
from New York, NY
Guidance was pretty good and allowed accurate tax forms
Response from turbotax.intuit.comBy TurboTax Care Team, March 15, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on February 12, 2026
Posted by: cnorton0827
from Tennessee
accuracy, easy to use, no time, compatibility, help
Response from turbotax.intuit.comBy TurboTax Care Team, March 15, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Yes
on February 12, 2026
Posted by: Boyt518
from Albany NY
I love it... It was fast I'm glad turbo tax help me!! Can't wait to get my cash back
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 15, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com