Their fee structure sucks. It used to be that I'd have to only pay what I needed to do state income taxes, but now they charge you an additional "deluxe" update even if you didn't select it AND an additional 40 dollars for them to take the two charges out of your refund. Owning legislatures to prevent making taxes easy for everyone to keep forcing people to pay for either an accountant or products like these is a pretty cushy position to be in.