Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,444 Reviews)
Rating breakdown 87,444 reviews
5 Stars
64,935
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Expensive!
on February 12, 2026
Posted by: CG7950
from Georgia
Cost is high for the service and I have used Turbo tax for years
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Have loved using for the past 7 years!
on February 12, 2026
Posted by: dani526
from CA
Always such an easy process! As a student who works part-time, this is the cheapest and best solution!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on February 12, 2026
Posted by: Shannon J Glenn 46
from TN
Excellent experience. Easy to use. No hassle. Thank you
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
IS CONFUSING AT TIMES
on February 12, 2026
Posted by: EVIE1120161
from FL
IT WAS OK JUST CONFUSING ATD TIMES, I WANTED TO IT FOR FREE THAN IT CHANGED I HAD TO TAKE THE DELUXE TAX AND PAID FOR IT
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Super Easy!
on February 12, 2026
Posted by: Stick6052
from Wisconsin
My first time using Turbo Tax. Super easy to use and affordable!
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great
on February 12, 2026
Posted by: Catperden
from South Dakota
It was great. They walk you through everything. The review having a minimum amt of characters was the only thing to complain about
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Pricing could be better
on February 12, 2026
Posted by: redskirt84
from 1847 Sanford Circle
The app is helpful, however I wish that when the TV add says is free if would match the information on the app. Also since I understand that the Turbo tax company needs to make money, can it be a single charge with everything, instead of a charge around every next slide.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
My 2025 Turbo Tax Return
on February 12, 2026
Posted by: Dosman007
from MN
I've been using Turbo Tax for a number of years now and they have always made it easy and quick to file and get returns. They're Great!
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com