Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,440 Reviews)
Rating breakdown 87,440 reviews
5 Stars
64,935
4 Stars
9,625
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
nothing
on February 24, 2025
Posted by: usagin
from Pa
I feel if your paying for de;ixe then turbo tax shouls have caught the date of birth was todays date.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Educator Expense Deduction
on February 24, 2025
Posted by: Wiebe2024
Had to pay money for turbotax due to claiming Educator Expense Deductions. This is a burden to our underpaid teachers to charge fees to claim certain deductions. It basically washes away all the benefit that teachers deserve by pushing them out of the Free software to the paid software just to claim a deduction. This is unfair and burdensome.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Great Software but FREE filing portals now exist!
on February 24, 2025
Posted by: Rob in PA
from Pennsylvania
I've been using TurboTax for many years. Sadly, this will be the last year I'll use the software. The IRS and Pennsylvania have finally arrived in the times to provide an online portal that is customer friendly and FREE. Yes, our government is kind enough to provide a free, user-friendly format for us to now ensure we are giving them our tax dollars in an efficient manner. Adding the additional fee to file State taxes is the caveat that really makes the move more attractive...$78 to file vs. Free. Next year I'll save $78.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Helped alit
on February 24, 2025
Posted by: Fixed taxes helped alot
She was awesome
She helped me fix and was very much
She helped me fix and was very much
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
nice
on February 24, 2025
Posted by: compa213
easy process to file taxes highly recommend to anyone
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Premium Service Benefits Fee
on February 24, 2025
Posted by: Stupid fee
in the beginning you click the box to do your file for free. Never does it advise you why you must pay $39 for federal and another $39 for state. As your file it is going great until the end. Turbotax forces you to add premium service benefits for $44. There is no way to remove that fee if you want to pay the other fees from your federal refund... I find that very sneaky to be forced to do so to be able to file your taxes..
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Experience
on February 24, 2025
Posted by: Ashlee2025
Easy to use and helpful as you work through. Great Experience!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Is Great
on February 24, 2025
Posted by: Neen21
They Helped Me Fix My Return And It Was Very Easy.
Written by a customer while visiting turbotax.intuit.com