Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,440 Reviews)
Rating breakdown 87,440 reviews
5 Stars
64,935
4 Stars
9,625
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Not as free as you think
on February 24, 2025
Posted by: keiyut89
They don't like to tell you that if you get even a slightly better paying job that they are going to charge you to use their service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax is not what it use to be
on February 24, 2025
Posted by: Heartbroken 25
I really liked turbo tax when i first used it. use to be cheap or free . But now its higher and not free. Very heartbroken and disappointed in it. I am not sure if I will use them again. Other than that it is good. it is very easy to go and answer questions and etc. just the pricing what stinks the most
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax is terrible
on February 24, 2025
Posted by: Marrrrk
from AZ
The Animations need to go, too many ridiculous questions. Fees are too high
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and Accurate
on February 24, 2025
Posted by: Nanja63
Walked thru everything step by step...Answered questions I have before I asked
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax is a ripoff
on February 24, 2025
Posted by: Not_A_Happy_camper
They claim to offer free services but you still pay a ridiculous amount to file with them. Will definitely find another route next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax was easy to use
on February 24, 2025
Posted by: JMCAR1
from Florida
Turbo Tax made filling easy and the explanations were very helpful.
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax great
on February 24, 2025
Posted by: Rich200mph
Easy to follow the prompts, but I hate reviews, I'm not a writer
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Stress Free
on February 24, 2025
Posted by: Bigwig639
from Las Vegas Nevada
Great process! They take all the stress out of filing taxes.
Written by a customer while visiting turbotax.intuit.com