Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,440 Reviews)
Rating breakdown 87,440 reviews
5 Stars
64,935
4 Stars
9,625
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Love it!
on February 24, 2025
Posted by: LoLo8323
from Chicago, IL
Always a quick and easy experience! I use it every year.
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Made it make sense and clearly cared
on February 24, 2025
Posted by: Normal person doing taxes
Anna was attentive, detail-oriented, and clearly a professional helping to navigate what felt overwhelming every step of the way before we connected. Couldn't say enough good things. 1000/10 recommend.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is incredible
on February 24, 2025
Posted by: Loto25
from New York
the interactive experience is incredible. Easy to use with help on every step. I like it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I Love Turbo Tax
on February 24, 2025
Posted by: walkit
I love turbo tax, I have been doing my own taxes through turbo tax for over 10 years, Its safe. The site pretty much does everything for you, while walking you through each question, with also offering extra help.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
wack
on February 24, 2025
Posted by: dezzy04
I didn’t get a lot this year but i don’t understand the fees 40 bucks for state 40 for federal and 40 to deduct it from taxes and 25 for early pay which it makes you do. I don’t understand why charge 40 each when i do the work on one site?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
not as easy as last year
on February 24, 2025
Posted by: hangar b6
from Montgomery AL
some of the info requested was very vague, i couldn't understand what was being asked.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good experience
on February 24, 2025
Posted by: Mommypoet
from NY
Everything is easy and fairly intuitive but filing is not free like advertised in the beginning.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Not as simple as it should have been
on February 24, 2025
Posted by: ov12
from NV
Seems that I should have been able to file a simple return according to the definition, but I wasn't able to.
Written by a customer while visiting turbotax.intuit.com