Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,444 Reviews)
Rating breakdown 87,444 reviews
5 Stars
64,935
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Cost of forms -unnecessary.
on February 12, 2026
Posted by: Joshua88888
from Texas
we were on the free form and we were moved into a form we did not request and was told to pay an additional fee. I barely make any money and you took 1/4 of my return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Worth the work.
on February 12, 2026
Posted by: bjbrall4
from AZ
it took longer than I expected, but I finally got through.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and easy
on February 12, 2026
Posted by: HelloCee
from Pennsylvania
Easy and fast. The directions were easy to follow. I like the feature of helping you find tax breaks. All information was honest and accurate.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fantastic start
on February 12, 2026
Posted by: Dre Jr
from Tennessee
Great so far thanks for that. I truly enjoyed completing and learning
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TUBRBO TAX IS USER FRIENDLY
on February 12, 2026
Posted by: KENZIE11896
from CHATTANOOOGA, TN
ITS WAS GOOD, EASY TO USE AND STOIPS YOU WHEN YOU NEED TO MAKE ADJUSTMENTS
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great work
on February 12, 2026
Posted by: Mz jaye
from Tucson Az
It helped me out a great deal getting this done I would recommend this app to all my peoples it’s quick and very simple just download and check
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
GOOD
on February 12, 2026
Posted by: Cari 75
from Mi
It was easy to follow and easy to file and the help hints were concise and easy to understand.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tubo tax is great
on February 12, 2026
Posted by: WFGPLG
from Kansas
Alot of help. Not having to do alot of duplicating.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com