Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,444 Reviews)
Rating breakdown 87,444 reviews
5 Stars
64,935
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Turbo Tax its really not your best way to go
on February 12, 2026
Posted by: Taneesha007
from texas
doing your taxes was easy, its the fees they charge you to bet you out of your money.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
A little difficult to navigate
on February 12, 2026
Posted by: Ginarie
from Californai
I did not engage with a specialist at this time. Thank you
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on February 12, 2026
Posted by: GARY2680
from pa
I had great experience. I will be returning next year
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
good
on February 12, 2026
Posted by: landan2027
from WI
its fast and reliable. pricey for entering my own information
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy!
on February 12, 2026
Posted by: bennyboy1111
from california
easy to use, I did not have any issues while I was filing for my taxes
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Too many fees
on February 12, 2026
Posted by: Rcook0013
from Georgia
If I picked to "do it myself" the fee shouldn’t be that much. Then to turn around and get another turbotax fee? Crazy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the best
on February 12, 2026
Posted by: KHStorm
from Nebraska
Have used TurboTax every year that I have filed my taxes.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome
on February 12, 2026
Posted by: John O1
from South Carolina
Straight forward process with step by step instructions.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com