Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,444 Reviews)
Rating breakdown 87,444 reviews
5 Stars
64,935
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Tax
on February 12, 2026
Posted by: Shellyballoon
from Minnesota
I had a wonderful time using your site. I hope to see you again next years.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is awesome
on February 12, 2026
Posted by: Heather 87
from Amargosa Valley, NV
I have used turbo tax the pass 8 years and each year it gets easier for me since all my information is saved once you create an account saves time. Makes Filing your taxes less stressful.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
A
on February 12, 2026
Posted by: HAWANATUTU
from MD
VERY GREAT
AWESOME. HIGHLY RECOMMEND
W2
1099 CHILD CREDIT
AWESOME. HIGHLY RECOMMEND
W2
1099 CHILD CREDIT
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Expert help was expert.
on February 12, 2026
Posted by: Hutch from TN
from TN
Over all good experience. Needed help with a couple things and expert finally found what we needed to get everything processed. Only reason not a 5 star is because it feels like some hidden fees were added.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
"Taxes For Dummies"
on February 12, 2026
Posted by: KatieLE
from Virginia
Their catchphrase should seriously be "Taxes For Dummies" because I am 100% ignorant when it comes to filing taxes, and I was all worked up for nothing!!! It was so easy!!!!!
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Outstanding!
on February 12, 2026
Posted by: GMOT
from Vermont
I highly recommend Turbo Tax. The software is easy to use, and the help assistance is effective. The process is very understandable. Best yet, they get maximum refunds when applicable.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on February 12, 2026
Posted by: G joy g hi jh
from NM
Very easy and very accurate. I have always used Turbo Tax and I will continue using it.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
yes
on February 12, 2026
Posted by: mabio
from ct
i used turbo tax since 2010 and im happy with my taxes
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com