Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,440 Reviews)
Rating breakdown 87,440 reviews
5 Stars
64,935
4 Stars
9,625
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Tubotax sucks
on February 25, 2025
Posted by: Nevaaagain
I did not like how they charged for everything . Maybe next time I will find someone else to do it … I DID NOT LIKE THAT AT ALL
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on February 25, 2025
Posted by: Crete52
They check every available deduction and make filing simple
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I'm a tax expert now
on February 25, 2025
Posted by: Duckslayer95
Makes do it axes less stressful. The program walks you through every step and there is the ability to get answers to any questions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxamillion awesome
on February 25, 2025
Posted by: AshAsh88
from Chicago
Fast and very easy and equipped with everything you need to get the job done yourself
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Another year, another disappointment
on February 25, 2025
Posted by: StratenKL
from Healy AK
Are there any better tax sites out there? Everyone says this is the best. I don't know what I'm doing. Not all of us had parents who taught us and real life isn't taught in schools. Nor does everyone have the funds for an advisor. Every year I read through every bit of information on there. The prompt asks for investing information, I enter in my Roth IRA and wonder if I need to add the interest on the savings account I have through the same platform. Well what do you know, it then tells me straight up if you accrued more than $10 you must report it. I accrued $17, so I reported it. But even though I checked the information on the 1099 probably a dozen times, because turbotax is zero help with finding out whats wrong with the documents without paying for help, I could not continue forward. I tried some more and it told me at this point I need to pay for the $39 upgrade. Mind you, my return is an entire one-hundred and forty eight dollars...$148. Sigh, alright. I select the upgrade, and it gets me...absolutely nowhere. Same document errors, no direction. F it, I guess I'll go to jail over $17. I deleted the documents and then continue and "congrats on your federal refund of $159!" Oh wonderful. That was an entire two hours of my life when it should have been 30 minutes tops. The best part, there's a $40 processing fee to take the money out of the federal return. Nice! My whopping $159 became $80 real quick. Had I known that I would have paid with a card, although I am certain there are fees tacked on to that as well. Wasn't going back though, not after all that, you can keep your $40 pity money for us working class. Thank you to turbotax for the lovely service and thank you to our US government for the generous reward of $80 for the hard efforts I put into the work place and still get close to a third of it taken for taxes anyways. It's almost as good as the annual grocery store pizza party your work place gets in place of raises. Almost (: Maybe I'll go buy half a flame resistant shirt for work where I help produce power for the state.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Stressed out
on February 25, 2025
Posted by: HeidiNM
I always stress out about doing the taxes...I don't know why. Turbo tax always makes it go vey smooth. thank you
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It was a Relief!
on February 25, 2025
Posted by: SLT2025
from Georgia
TurboTax was EASY to use! I do recommend it for anyone filing their own taxes!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
very awesome
on February 25, 2025
Posted by: Redheadroxy
The agent was very helpful and kind. The person was also very patient.
Written by a customer while visiting turbotax.intuit.com