Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,444 Reviews)
Rating breakdown 87,444 reviews
5 Stars
64,935
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Smooth Process low fees
on February 12, 2026
Posted by: Wallie40
from Florida
Turbo tax and I have been working well together for the past decade. Smooth, efficient, informative and guiding.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 13, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome!
on February 12, 2026
Posted by: Pelon5140
from TX
easy to use great experience, very easy to follow instructions
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
50/50 Experience!
on February 12, 2026
Posted by: JovieD
from California
More difficult than it was in previous years. Also, for some reason I felt like I e-filed the returns more than once as the prompt kept taking me back to the beginning and seeing the same information more than once. Also a little pricey for the simple taxes I have. But ok!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome!
on February 12, 2026
Posted by: VAhumada
from Florida
It was great. Very easy to use and quick. I find it easy to use and helfpul.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So easy, on your cell phone!
on February 12, 2026
Posted by: XDeac
from Ohio
Easy and fast. I am allergic to accounting and math type chores! I am able to file in an hour, both federal and Ohio. I did my taxes while waiting for my fur baby at the veterinary hospital!
PaperFree, PaperFree at last!!!
PaperFree, PaperFree at last!!!
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Aarti was the best!
on February 12, 2026
Posted by: MLPBMP
from California
Aarti was a great help! She made it very easy for us to file our taxes.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We're grateful for your feedback, and pleased that your experience with our tax team was a positive one. Thank you for allowing us to assist you during this tax-filing season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is a life saver
on February 12, 2026
Posted by: Jacki 8473
from NV
It's just such a life saver on not having to run around everywhere. And do this in the comfort of your own home.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Filing cost too much when I am filing on my own!
on February 12, 2026
Posted by: MissLady44
from Kansas
It's not as simple as it was years before. You also false advertise as it's suppose to be free but it's not and cost me more every year to file.
Pros: I moved, I bought or sold investments, I had a baby
Written by a customer while visiting turbotax.intuit.com