Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,444 Reviews)
Rating breakdown 87,444 reviews
5 Stars
64,935
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax works perfectly
on February 12, 2026
Posted by: leonelcu
from FL
TurboTax was an excellent experience for me. The app is very easy to use and its features guide you step by step through the entire tax filing process. It helped me complete my taxes on my own with confidence. It also works smoothly on any device, which makes everything even more convenient. I highly recommend it.
Response from turbotax.intuit.comBy TurboTax Care Team, March 12, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax loves profit!
on February 12, 2026
Posted by: HazelRam999
from Texas
TurboTax is easy and straight forward with the information needed in order to file taxes. I rate it a 1/5 stars because it constantly tells you to upgrade although it is not necessary in some cases. The upcharge for utilizing the website is absurd. I understand everything is propaganda and for profit, but the company shall keep full transparency with the flat rates they charge for using their website to file.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is the greatest
on February 12, 2026
Posted by: vontis360
from Michigan MI
thanks turbo tax yall are the greatest thank you so much.
Response from turbotax.intuit.comBy TurboTax Care Team, March 12, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy to use
on February 12, 2026
Posted by: a lovell
from ga
very easy to use and so much easier than taking them to someone else to file for you.
Response from turbotax.intuit.comBy TurboTax Care Team, March 12, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is amazing!!
on February 12, 2026
Posted by: Suzieque71
from Alabama
I really love Turbo Tax it's easy and efficient for me as a taxpayer to be able to understand. I have been able to do my taxes myself for years and be very satisfied with my refund> Thank you!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 13, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Eh
on February 12, 2026
Posted by: Luto
from Ks
No more than I click file I got a message saying my turbo tax account may be at risk
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
tx
on February 12, 2026
Posted by: acarl1984
from michigan
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Response from turbotax.intuit.comBy TurboTax Care Team, March 13, 2026
Thank you for filing with TurboTax! Your feedback helps us grow, and we're excited to keep making your experience better every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to use
on February 12, 2026
Posted by: meeshells83
from California
Easy to use. Takes you step by step and guides you through each thing.
Response from turbotax.intuit.comBy TurboTax Care Team, March 13, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com