Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,438 Reviews)
Rating breakdown 87,438 reviews
5 Stars
64,934
4 Stars
9,624
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax worth it
on February 25, 2025
Posted by: kim180
I filed with Turbo Tax. Thank you for their promotion. The affordable pricing was helpful and worth it. I feel confident with their process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Stop Upselling
on February 25, 2025
Posted by: LizRP27
from Houston, TX
Every time I finished a section something was advertised to me. I'm already paying for your service why do I need an ad every section. Uploading from my financial institutions never works and I have to manually load them. I will be switching services next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is excellent
on February 25, 2025
Posted by: Snake414
from Sawyer MI
Very easy to use. Good explanations. Simple and easy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
starting to feel like a money scam
on February 25, 2025
Posted by: taxpayer7770
from utah
used to be free but now i have to pay for the deluxe turbo tax and if you pay those fees with your return they charge you an extra 40 dollars. so after doing all of that i basically almost had to pay 120 dollars in fees for my return/my money. if you pay with a credit card it comes out to 80 dollars. 40 for the deluxe and forty for state tax if you live in a state that does state tax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Awesome
on February 25, 2025
Posted by: Rich_reed
Very easy and great experience with turbo tax… this is the 2nd yr using it and recommend it
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is on the money.
on February 25, 2025
Posted by: BigPapaD
I had an issue with my direct deposit account and the representative that help was really great,
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Worst ever bring back Credit Karma
on February 25, 2025
Posted by: JH2008
Overly complicated with unclear questions designed to short yourself on your return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Excellent
on February 25, 2025
Posted by: wylane
from texas
I have used Turbo Tax for a lot of years. It has been so easy to use and is so efficient.
Written by a customer while visiting turbotax.intuit.com