Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,438 Reviews)
Rating breakdown 87,438 reviews
5 Stars
64,934
4 Stars
9,624
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Turbotax is overpriced.
on February 25, 2025
Posted by: JaedynRose
This was my simplest tax returns I’ve ever had but I was charged more than I’ve ever spent on taxes before.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Super easy to use!
on February 25, 2025
Posted by: Bill0118
The web site was super easy to use and file my taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Filing
on February 25, 2025
Posted by: DNeicy2
Directions were easy to follow, and return is easy to process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Not Accessible w/o Reliable Internet
on February 25, 2025
Posted by: AndDetailsMatter
from Washington State
Very clunky compared to previous releases that were on CD. Noticed some glitches - that haven't been repaired - related to drop downs in the form 1099 section. These were related to state income taxes. Not all states are available to choose in the associated drop down which, when activated, insists on populating by first letter. I was able to bypass this problem but still ended up with inaccurate details submitted to TurboTax. Also, today was stormy and our internet access wasn't dependable as normal so I was forced to 'table' the filing and wait for internet to be restored. So, y'all get a 'meh' from me... and this may be the last time use an online product from Intuit.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is easy
on February 25, 2025
Posted by: ScootLee
from Texas
Great experience. Very easy to use. I will use again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
#1 online tax service
on February 25, 2025
Posted by: Pugmom50
This really couldn't be faster or simpler! I wouldn't use anything else
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax! Awesome good service and very helpful.
on February 25, 2025
Posted by: Cel1976
from Eustis Florida
TurboTax Awesome very good service ⭐️⭐️⭐️⭐️⭐️very helpful I will used this service again
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
RMD questions and process need to be explained bet
on February 25, 2025
Posted by: KatHL77
The only issue I had is how the forms ask questions about RMD from retirement income. Was very confusing !
Written by a customer while visiting turbotax.intuit.com