Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,444 Reviews)
Rating breakdown 87,444 reviews
5 Stars
64,935
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
easy and straight forward
on February 13, 2026
Posted by: Vinny68
from bethesda, MD
really easy to use for my first time doing my taxes!
Response from turbotax.intuit.comBy TurboTax Care Team, March 12, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Product
on February 13, 2026
Posted by: Barry13a
from FL
I have been using your product for most of my adult life. There is a reason why - its great!
Response from turbotax.intuit.comBy TurboTax Care Team, March 17, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Made me pay for simple return
on February 13, 2026
Posted by: Jennnibean1
from AL
I DO have a simple return and it wouldn't let me do it for free. Really irritating and costly.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Worked for my tax situation
on February 13, 2026
Posted by: Am1011
from Oklahoma
I got my taxes done easily, but I also have an easy tax situation.
Response from turbotax.intuit.comBy TurboTax Care Team, March 17, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on February 13, 2026
Posted by: Mary Ann Schwatka
from FL
I got help from the expert. I was chaste Eben though it said free
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 17, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX IS FAST
on February 13, 2026
Posted by: SYLWIN
from CA
SO EASY TO FILE MY TAXES WITH TURBO TAX. IT ONLY TOOK ME ABOUT AN HOUR!
Response from turbotax.intuit.comBy TurboTax Care Team, March 17, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to navigate
on February 13, 2026
Posted by: Joe A P
from Florida
Using Turbo tax is very easy to navigate. It was very helpful with understanding the new Tax rules and deductions for tax year 2025
Response from turbotax.intuit.comBy TurboTax Care Team, March 17, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Its easy and fast
on February 13, 2026
Posted by: Dmarin
from Arizona
Its great, fast and easy. Ive been using turbo taxes for over 20 years and its a great tool to have.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 17, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com