Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,438 Reviews)
Rating breakdown 87,438 reviews
5 Stars
64,934
4 Stars
9,624
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is GREAT
on February 26, 2025
Posted by: jr8719
from Fremont Oh
very helpful and polite answered all my questions and more
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Very easy to use, with step by step instructions!
on February 26, 2025
Posted by: Steviathan
from New Hampshire
Works great, very easy to get through the process. My only gripe is how many times it asks if I want to upgrade for an additional charge.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Nope
on February 26, 2025
Posted by: Marielys4801
I never selected deluxe, I specifically skipped this option because I wanted the free basic version. Somehow still ended up charging me $50 for Deluxe? Not only did I have to pay the IRS. I also had to pay $50 on top of it just to file.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent
on February 26, 2025
Posted by: Aef3
Easy to used
Excellent
Easy to understand
Helpful
Excellent
Easy to understand
Helpful
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on February 26, 2025
Posted by: Taxdoer123
Always very easy to use. All of my information automatically loads so I don't have to go through the hassles of trying to take photos and do uploads of documents
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Good but now I am sad :(
on February 26, 2025
Posted by: wildwoodgerry
I enjoy turbo tax and have used it for many years. I was very sad to see the refund tracker disappear. I found this a very helpful tool that helped me understand how each section impacted my taxes and what I owed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on February 26, 2025
Posted by: Me 113
Easy and great fast I would recommend to everyone thanks
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and fast!
on February 26, 2025
Posted by: MeganBeag
Easy! Informative, great for beginners. Provides recommendations along the way.
Written by a customer while visiting turbotax.intuit.com