Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,444 Reviews)
Rating breakdown 87,444 reviews
5 Stars
64,935
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Awsome
on February 13, 2026
Posted by: Eddie1274
from East Hartford, Connecticut
Very easy to follow. Good step by step directions.
Response from turbotax.intuit.comBy TurboTax Care Team, March 17, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I'm very pleased with the turbo tax format.
on February 13, 2026
Posted by: Miss Muffet
from Oklahoma
I have used Turbo Tax for several years.I have had great experience and successfully filed my taxes,
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is Easier then you think
on February 13, 2026
Posted by: ajgilbert78
from 355 Maple Ridge
Experience with Turbo Tax is easy, efficient and costs less than other tax services.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Live and you learn
on February 13, 2026
Posted by: 1095 stress
from 3526 Waterstone Circle
Long day of reseting password. While learning more about my taxes.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 17, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on February 13, 2026
Posted by: Vandope
from California
I did it by myself. It was easy. It wants me to write more.
Response from turbotax.intuit.comBy TurboTax Care Team, March 17, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is EASY
on February 13, 2026
Posted by: JTUC00
from illinois
Easy to use fast and reliable, i will tell my friends how easy it is to use
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 17, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on February 13, 2026
Posted by: Laett
from 2204 Overdene Avenue
Awesome,really easy best time ive had in a long time
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 17, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax has unnecessary price hikes
on February 13, 2026
Posted by: mimi9200
from MD
Adds on features that will take away money from your refund if you cannot pay by yourself. will add these on and lock you into them especially if you use any other features, however, most of what a normal person would need to
Written by a customer while visiting turbotax.intuit.com