Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,444 Reviews)
Rating breakdown 87,444 reviews
5 Stars
64,935
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy process
on February 13, 2026
Posted by: jasoncrue
from ma
Trubotax made this process extremely simple and easy to use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is great
on February 13, 2026
Posted by: MeMeC12
from louisiana
very easy to use and everything is explained to you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on February 13, 2026
Posted by: Qupi3
from Alaska
Was ez to file my return for year 2025thanks you and have a good day
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
good job
on February 13, 2026
Posted by: moon3643
from wa
Had a great experience with my firs time using expert help.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Won't use again
on February 13, 2026
Posted by: Astelavista
from Colorado
Started out free, ended up paying $128. Deceptive practices
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Experience
on February 13, 2026
Posted by: Thumper43
from Virginia
it's easy to use and I have been using it now for about 8 years now I love doing my own taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Are the C-suites and shareholders enjoying their $
on February 13, 2026
Posted by: Mur77
from CA
The federal filing was not free. Had to pay for state of course. We were asked at least a half dozen times about up selling. Once should be sufficient. Then required to pay an additional fee just to get our refund.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Great
on February 13, 2026
Posted by: Gwendolyn3
from Seattle Washington
Great experience Thank you for keeping the process, simple and effective.
Response from turbotax.intuit.comBy TurboTax Care Team, March 17, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com