Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,438 Reviews)
Rating breakdown 87,438 reviews
5 Stars
64,934
4 Stars
9,624
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Illusive Fees, READ the fine print!
on February 26, 2025
Posted by: Anthr Tax Pyng Citizen
from Texas
I have used TurboTax for several years now. I am starting to consider other tax avenues because Turbo Tax has seemingly begun to become less transparent with its fees that previous years. Your transparency is the reason I choose Turbo Tax. If there is too much confusion with the pricing, I tend to suspect dishonesty. There is a fee to file (as low as $39 depending on the package you select), a fee to process ($40), and an additional fee ($25 unless using Credit karma checking, $0) if you plan to expedite your return. The processing fee was not very clear when I made my initial selections however when I went back to change my return to standard delivery, it then showed the $40 processing fee in the breakdown. It was not show this beforehand.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is THE answer.
on February 26, 2025
Posted by: JesusFollower1
from Spokane, WA
TurboTax is by far the best and easiest way to complete my tax return. I follows a very simple process asking the pertinent questions and easy walk through.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
simple
on February 26, 2025
Posted by: Lalo5
from Leesburg, FL
The experience was very Simple thanks.Keep the good work
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is amazing!
on February 26, 2025
Posted by: PrinPrin
Turbo tax is very easy. Makes every thing much better!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great work
on February 26, 2025
Posted by: Deish
Awesome great service, quick and accurate…..easy I love
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is awesome
on February 26, 2025
Posted by: quashonna
i love turbo tax its really awesome to have and its very easy with or without help.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Download makes it easier
on February 26, 2025
Posted by: LO3921
from VA
Turbo Tax was easy to use. I especially liked downloading information directly from my bank and brokerage account.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo is fast & easy.
on February 26, 2025
Posted by: Bbarrios
from Dallas, TX
Fast & Easy Transaction, I can always depend on Turbo to do it right!
Written by a customer while visiting turbotax.intuit.com