Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,438 Reviews)
Rating breakdown 87,438 reviews
5 Stars
64,934
4 Stars
9,624
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Simple enough
on February 26, 2025
Posted by: Tabp84
Simple enough to do on my own. I've used TurboTax for years now and the process has changed throughout the years, but it's always a breeze to navigate.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
pretty easy
on February 26, 2025
Posted by: steelechick
fairly easy to understand even as a senior. Only took me just over one hout.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Will definitely be using TurboTax from now on
on February 26, 2025
Posted by: EmmaH2025
from Wisconsin
TurboTax helped me file quickly (within an hour) and was easy to understand. I gave 4 stars and not 5 because it didn't prompt or ask if my husband had a W2 until I went back and realized I had to manually add another. I feel like there should have been a reminder before almost finishing
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is pretty good.
on February 26, 2025
Posted by: WillMjr41
Did not talk with anyone. But they are very helpful on this site.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best Experience (High Recommended)
on February 26, 2025
Posted by: Archie94
from San Bernardino,CA
I had a really great experience for my first time doing taxes online with an amazing specialist. I will move forward with doing my taxes this way. Thank You!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Horrible
on February 26, 2025
Posted by: LMAJ
It is terrible! it kept wanting me to fix a number that was correct and would NOT let me e-file because of it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is excellent
on February 26, 2025
Posted by: lizlix
from Atlanta Georgia
turbo tax is an excellent thing the best app to help those that can do there own taxes and not over pay someone else to process them.
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good
on February 26, 2025
Posted by: Buggerone
from Illinois
Good to deal with. Was a joy to use,see you next year
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com