Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,444 Reviews)
Rating breakdown 87,444 reviews
5 Stars
64,935
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great!
on February 13, 2026
Posted by: Babelove21
from Pilot Station, AK
None to say! Just that it works great and loving. I enjoy using it every year
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 16, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great product
on February 13, 2026
Posted by: CmillerJmiller
from missouri
It was great. I enjoyed using the extremely wonderful online product. It had great guidance.
Response from turbotax.intuit.comBy TurboTax Care Team, March 16, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax is overrated and overpriced.
on February 13, 2026
Posted by: WhyTaxedOnMyTaxes
from indianapolis, in
This product should be free, however, turboTax tries to nickel and dime at every opportunity.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Drivers license issue
on February 13, 2026
Posted by: Pattyc1965
from NY
Everything went smooth until it asked for the ID# on my drivers license. It would not accept my number, it kept telling me the first three digits must be added. There aren’t any more digits. I see others were having the same issues
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is wonderful!
on February 13, 2026
Posted by: Almeida1
from New York, NY
Everything is clear and simple to understand and that makes life easier. Thank you for existing, you are doin a wonderful job.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 16, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX WAS GREAT
on February 13, 2026
Posted by: DWAYNE10
from KENTUCKY
VERY SECURE AND VERY EASY TO DO,WE WILL BE USING IT FOR THE FUTURE TAXES TO COME
Response from turbotax.intuit.comBy TurboTax Care Team, March 16, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love turbo tax
on February 13, 2026
Posted by: Jburks84
from Nebraska
Easy and helpful answer all questions . It can keep all your taxes for years
Response from turbotax.intuit.comBy TurboTax Care Team, March 16, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on February 13, 2026
Posted by: Anonymous
from Kentucky
Love the fast filing. Very easy to file and easy to review.
Response from turbotax.intuit.comBy TurboTax Care Team, March 16, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com