Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,438 Reviews)
Rating breakdown 87,438 reviews
5 Stars
64,934
4 Stars
9,624
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
5 Years Plus
on February 26, 2025
Posted by: Gizmo7789
from Brooklyn, NY
Easy and user friendly! I appreciate the ability to upload documents via photos.
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is like family, so awesome
on February 26, 2025
Posted by: MatyM
from Kansas
I have been with TurboTax for years not and they have never disappointed. Always available to help with questions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The Way to Go Is Turbo Tax!!!
on February 26, 2025
Posted by: MiMi1229
Turbo Tax made it easy to file my taxes myself!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax loves to scam
on February 26, 2025
Posted by: taimataima
from Milwaukee Wisconsin
I tried deleting a form and it would say form deleted successfully but the form remained on my list anyways. I didn't need this form but the website had to keep it to force me to pay for deluxe. So annoying.
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
GREAT BUT KEEPS CHARING WHEN ADVERTIZED AS FREE
on February 26, 2025
Posted by: Ktk202
from Sierra Vista, az
TURBO TAX IS EASY TO USE AND IS ALWAYS HELPFUL BUT FOR TWO YEARS NOW IT HAS BEEN CHARGING ME TO USE WHEN IT COMMERCIAL
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
not happy campers
on February 26, 2025
Posted by: Bob Gl
Not user friendly. Wouldn't let us change information on our RMD. so it charged us an extra $5.00 fee and made us upgrade to the Deluxe tax program. We should have been able to stay in the free program.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
aweswome
on February 26, 2025
Posted by: Docc4747
easy to use very informative ..............................................................
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Taxes done
on February 26, 2025
Posted by: Photoguy96
My only complaint is that the download and print options often do not work, even when attempted on various devices.
Written by a customer while visiting turbotax.intuit.com