Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,437 Reviews)
Rating breakdown 87,437 reviews
5 Stars
64,933
4 Stars
9,624
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbotax rocks
on February 27, 2025
Posted by: JD0890
Love makes taxes so simple every year !! Good customer service as well !!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is wonderful
on February 27, 2025
Posted by: Cjo25
Great service to use. Easy and helpful when needed. Looking forward to assistance when/if needed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Shady pricing tactics
on February 27, 2025
Posted by: jaygrey
from Sacramento, Ca
It was nice to do our taxes ourselves, but we really did not appreciate the hidden $44 fee at the end. Just list all the fees up front. We still would have filed with you! It was shady & dishonest to throw it in at the end after all the filing work had already been done. LIST COMPLETE PRICES UP FRONT!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Not free, not even cheap.
on February 27, 2025
Posted by: Tala2025
from United States
So this is my first time filing on my own.. I thought I would be saving money doing this online... but I still ended up paying the same. I usually just drop these papers off and the lady will call me in when they are done and to sign. 130$ to sit on here worried if I did it right and I am confused on where the support was for me to be paying that much... Everything is a added fee/purposely make you feel like its going to be difficult unless you pay a fee. Straight benefiting off my anxiety of trying to be an adult. Prepare yourself for you'll get your money 5 days faster if you pay this.. or open a new bank account with Credit Karma and we will give you 4k loan 0 interest with fine print. I was going to back out of this after reviewing my forms filled out just to do it on a different site but I try to be a honest person.. Anywho.. I gave them the money but I highly suggest going somewhere else. Its not free and you'll still wonder if you did it right.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
hidden fees
on February 27, 2025
Posted by: agua07
from California
it had too many hidden fees, I was disappointed in the service
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Great
on February 27, 2025
Posted by: PaulzSW
Turbo Tax did its best to find everything to help. Thank you
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesom. :>
on February 27, 2025
Posted by: turtle guy
THANKSsss Turbo it's always a pleasure working with y'all.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax: My partner in fantastic returns
on February 27, 2025
Posted by: HFeez
The program was great to use. Very thorough in making all areas were reviewed.
Written by a customer while visiting turbotax.intuit.com