Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,444 Reviews)
Rating breakdown 87,444 reviews
5 Stars
64,935
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is simple and efficient
on February 14, 2026
Posted by: Akpurtell
from PA
We have been using Turbo Tax for a couple years now. Tax time seems to be smoother and less stressful. I am able to understand what information is needed.
Response from turbotax.intuit.comBy TurboTax Care Team, March 12, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
its ight
on February 14, 2026
Posted by: kate151519354563
from missouri
was straight forward, and easy to do. no major complaints
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
First year with a reject , always been correct.
on February 14, 2026
Posted by: dryheatpaff
from Georgia
Wrong name on return, should have been cough by the review system.
Response from turbotax.intuit.comBy TurboTax Care Team, March 12, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great !
on February 14, 2026
Posted by: LeneRow
from New York NY
I HATE doing this every year. I follow the steps and its over.
Response from turbotax.intuit.comBy TurboTax Care Team, March 12, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Cost Too Much
on February 14, 2026
Posted by: Dave246810
from IA
The price for this is just too steep but I was already invested. I would be switching to something different next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent User Friendly Service
on February 14, 2026
Posted by: drm819
from New York (NY)
I have used other online tax programs and they fail to compare with TurboTax user friendly layout. Highly recommend it.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on February 14, 2026
Posted by: cgould65
from or
I wanted to file free but it would not allow me when I had a simple form
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
grate tool
on February 14, 2026
Posted by: greenpaperfordstate
from North Carolina
Grate tool for fast tax filing. Easy to answer questions. Guidance on where to find the numbers you need. Nothing to download.
Written by a customer while visiting turbotax.intuit.com