Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,436 Reviews)
Rating breakdown 87,436 reviews
5 Stars
64,932
4 Stars
9,624
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Some of the check screens aren't accurate
on February 27, 2025
Posted by: TheTruthhurtsf25
from Wichita, KS
I had two 1099-R's from one institution. The summary check screen only picked up the amount from one of them making it look like the other wasn't included in the return. I fixed that by adding the amounts of the forms together (by box) and deleting the second form so there was only one form for that institution. The check screen was accurate then. Overall I found the application was NOT very intuitive.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple Tax return always with Turbo Tax
on February 27, 2025
Posted by: Dreya517
from Washington
Love the simplicity and quick answers turbo tax gives for you to complete your taxes right away.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is awesome!
on February 27, 2025
Posted by: Howard1314
from Florence, Alabama
I enjoyed using Turbotax. Thank you for what you do.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Excelente servicio, muy agradecida. Muchísimas g
on February 27, 2025
Posted by: Marlix
from Cidra. Puerto Rico
Excelente servicio, agradezco mucho la gestión. Gracias
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I've worked with in past like it so I'm trying aga
on February 27, 2025
Posted by: Crazyredmama
Yes like it that's why I use every year. Having a little trouble hopefully u can fix
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very Easy
on February 27, 2025
Posted by: Kansas1
from Kittanning, PA
Used last 5 years. Will never use anything else..
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
My Turbo Tax representive was awsome
on February 27, 2025
Posted by: My Rep
My expert was wonderful. She was very pleasant to speak with and very knowledgeable about the poduct. We quickly resolved my issue and I was able to successfully e-file my returns with her assistance.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great tax prep
on February 27, 2025
Posted by: Kmwiles
from Knoxville TN
It was a great experience. I did it from the comfort of my own home. It was quite an easy experience. Highly recomment!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com