Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,444 Reviews)
Rating breakdown 87,444 reviews
5 Stars
64,935
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is the best
on February 14, 2026
Posted by: AshRan
from OK
Very easy to use and explains very good along the way. Very helpful.
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 16, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Not satisfied
on February 14, 2026
Posted by: Rebec9
from North Carolina
i was charges for thing at the last that i was not told would be charged till i had finished my taxes Will not use you again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy!
on February 14, 2026
Posted by: Azin9
from Massachusetts
It was fast and very easy! I had not trouble at all!
Response from turbotax.intuit.comBy TurboTax Care Team, March 16, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great way to file. Very pleased for many years!
on February 14, 2026
Posted by: Kirstenann
from florida
Great way to file. Very easy to follow! But I don't think I should be required to write the minimum for a review!!
Response from turbotax.intuit.comBy TurboTax Care Team, March 16, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome!
on February 14, 2026
Posted by: RadiantLeosoul
from Menifee,CA
My TurboTax experience was excellent thank you for your time
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 16, 2026
Thank you for filing with TurboTax! Your feedback helps us grow, and we're excited to keep making your experience better every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Tubro Tax is a rip off!
on February 14, 2026
Posted by: MoneyHungry25589
from Texas
Y'all are too money hungry! So much for free Turbo Tax!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome!
on February 14, 2026
Posted by: Zlo7a
from Tx.
Very helpful step by step helped me out without any headaches
Response from turbotax.intuit.comBy TurboTax Care Team, March 16, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is is easy to navigate
on February 14, 2026
Posted by: VH66
from Texas
Easy to navigate and ask any questions or look up information needed to finish taxes.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 16, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com