Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,444 Reviews)
Rating breakdown 87,444 reviews
5 Stars
64,935
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Overpriced Fluff
on February 15, 2026
Posted by: FreeTaxReturnLover
from Colorado
I didn't appreciate the constant upsell tactics. It's predatory and makes a stressful situation worse. I'm disappointed for choosing to come back to TurboTax this year when I could've filed all of my returns for a third of the price elsewhere. Way too overpriced. Humble yourselves and get rid of the fluff!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Amazing!
on February 15, 2026
Posted by: JanMeli722
from NJ
Easy Step by Step and it will explain anything and everything
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy
on February 15, 2026
Posted by: albk
from TN
Perfect every time!!! Great help all the way through, explains every step.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
I hate technology
on February 15, 2026
Posted by: AngryParent123
from California
So when it told me my return was reject it told me why and didn't't just take me to my mistake and I had to find it myself, long story short I got lost and went to recheck what was incorrect and could not find it agin....
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Roger E Beckham
on February 14, 2026
Posted by: whipperwill47
from Idsho
I had an excellent experience with TurboTax with TurboTax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
love turbo tax
on February 14, 2026
Posted by: LOKIMOM
from 3955 Pattinson st,, Apt, suite, floor, etc.
I WAS OK WITH THE ADVICE GIVEN DONT KNOW WHAT ELSE I CAN INPUT
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on February 14, 2026
Posted by: Pajer1a1
from New York
I called an agent for help on the Driver's Licence ID Number. She was very helpful and knowledgable.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
It's great to know our tax experts were able to support you through the tax-filing process this year! Thank you for trusting TurboTax with your filing experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax
on February 14, 2026
Posted by: TaxesStink15
from Oklahoma
Smooth easy to understand taxes are complicated thank you
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com