Customer reviews from turbotax.intuit.com
TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(78,555 Reviews)
Rating breakdown 78,555 reviews
5 Stars
58,920
4 Stars
8,529
3 Stars
3,715
2 Stars
2,311
1 Star
5,080
Customer Reviews for TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is always my go to
on January 17, 2025
Posted by: Chrissy_3
from Tampa, FL
Seamless as always! Helpful hints and information.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is awesum...
on January 17, 2025
Posted by: mary wetsit
from POPLAR MONTANA
thank you for helping me ... you guys do a awesum job..
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is super easy
on January 17, 2025
Posted by: sab143
Easy to use, convenient. Completed my taxes in record time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy
on January 17, 2025
Posted by: bklynjets
from georgetown tx
took about 30 mins. very easy to understand and very helpful. should be cheaper to file
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Sales associate
on January 17, 2025
Posted by: Hez 85
It was very easy to use and has very good step by step guides to help me.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
This will probably be my last year using TurboTax
on January 17, 2025
Posted by: Jean914
Definitely dont like the new changes. They took away the bar at the top to show you your numbers changing as you input your information. The fact that we cannot add deductions UNLESS you upgrade your account is a major loss. Last year, I was able to submit my deductions for my freelance work without paying, this year I've done more freelance work and was looking forwards to seeing some of that money back and couldn't because I had to upgrade my account for a second time before having access to that part. This is such an inconvenience for us lower class workers trying to get by, this will probably be my last year using TurboTax, if we're being honest.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Overpriced
on January 17, 2025
Posted by: Jaz C
from Connecticut
I am not happy about being charged $118 for taxes. My taxes are so small it’s not worth the fees. Also, it asks you to put in taxes and medical you pay but I never get anything in return. I paid $1,091 for car taxes and did not receive anything. Why ask?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
extremely easy to navigate.
on January 17, 2025
Posted by: PD 2024
from arizona
very easy process for completing my taxes and getting my refund.
Written by a customer while visiting turbotax.intuit.com