Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,434 Reviews)
Rating breakdown 87,434 reviews
5 Stars
64,932
4 Stars
9,622
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Love using Turbo Tax
on February 27, 2025
Posted by: Greg5068
The experience was awesome! Mitchell and Shannon were outstanding when we were having difficulty and it was so appreciated. Mitchell solved the problem!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
fast and easy
on February 27, 2025
Posted by: Val1689
It was a fast and easy experience, have been using turbo tax for years now.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax is awesome
on February 27, 2025
Posted by: Mrstar22
from milan, missouri
easy hands on instructions to follow. as well as assistance provided.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Well, I FINALLY got through it!
on February 27, 2025
Posted by: PeteinME
This year took much longer than previous years; the section on 1099R forms was tedious and confusing. I had to resort to a live conversation at the very end with a separate problem, he was very patient and helpful.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Buggy Address
on February 27, 2025
Posted by: Justin35165
Tried updating my address multiple times to add my mailbox number, however it would instead put it as my "apartment number" which is a concern because I currently do not live in an apartment complex. Every time I attempted to update it, I would select my entry as the address to use but it would repeatedly use the "recommended" address.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
expensive
on February 27, 2025
Posted by: Niko1992
Easy enough to fallow but i would like more options to tax breaks such as work expenses atc
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good
on February 27, 2025
Posted by: Anonymous
Easy program to follow will use again next year thank you
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax made it easy
on February 27, 2025
Posted by: dmaxwe01
from VA
Smooth. It stepped through things and I was glad to get it over with quickly. There were a few minor parts in State that looked non-standard but it was still smooth. Watch out for the $40 fee to deduct the Turbo Tax software charges from the return. It was not readily apparent where the discount for the software was, though. In any case I am pleased.
Written by a customer while visiting turbotax.intuit.com