Customer reviews from turbotax.intuit.com
TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(78,402 Reviews)
Rating breakdown 78,402 reviews
5 Stars
58,799
4 Stars
8,522
3 Stars
3,706
2 Stars
2,308
1 Star
5,067
Customer Reviews for TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Turbo Tax is very easy
on January 17, 2025
Posted by: Speed907
from Ranger, Tx
No interaction with a rep. We've always done our own taxes using turbo tax. My wife (52 on 02/12) has only ever used turbo tax with no issues. Recently it will not allow us to use the free version, which has been a bit annoying. She hasn't worked since July 2022 due to having Covid 12 times leading to Long Covid. My W2 is the only information that's entered. The system doesn't even ask for our 1098 any more. Since she's not been working we've tried to use Head of Household, it says I qualify for it but won't give me the option to use it. It's very easy and quick, any ?'s we have are answered.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great
on January 17, 2025
Posted by: Rusty water
from Bradenton FL
It was easy to use, and they had all my information from previous years.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
There was AI in it.
on January 17, 2025
Posted by: Catbarf
from Philadelphia PA
There aren't many things that make a company look less trustworthy than adding AI features to its product. I'm very glad you can file directly through the IRS now and will probably be doing that next time, now that I've seen use of AI in the Q&A sections.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo Tax cost my more in state taxes
on January 17, 2025
Posted by: What the heck happened
I did my taxes on hr block and messed up with one of the final selections otherwise I would of used them. I only had to pay 74 dollars in ct taxes with them. With these guys I now owe 419$ same information I used on h & r. Next year I'll be using h & r for sure. Thanks turbo tax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Do it yourself with Ease!
on January 17, 2025
Posted by: My3kah
Always a pleasure with ease working with Turbo tax self serve option!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo is recommended
on January 17, 2025
Posted by: madamcees
from Georgia
I've used turbo tax all my life and I've always gotten the best experiences
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX IS THE BEST!!
on January 17, 2025
Posted by: DURAND13
from NC
TURBO TAX IS THE MOST USER FRIENDLY TAX SOFTWARE!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on January 17, 2025
Posted by: alejandro j
Very easy tools filled very quickly. and I agree de hacer
Written by a customer while visiting turbotax.intuit.com