Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,433 Reviews)
Open Ratings Snapshot
Rating breakdown 87,433 reviews
5 Stars
64,931
4 Stars
9,622
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3 out of 5
3
Why Deluxe??
on February 27, 2025
Posted by: Lilac23
from Mason, NH
I really normally enjoy TurboTax it's very helpful most of the time, however today when I was filing my taxes I didn't know what my Form 1095-A was, so my return was rejected. After watching a very helpful video on TurboTax I found my Form 1095-A and entered it into my return. When I went to move forward after completing that portion of my return, I was prompted that I needed to get deluxe in order to continue submitting my return. I did not want to do this, but I like using TurboTax to do my taxes. (I don't know how else you do them lol...) When I got the deluxe and went back through to review my Form 1095-A there were all of the data I entered was exactly the same, there were no errors, I doubled checked. I moved forward with no problems, going on to submit my return. Why did I need to purchase Deluxe in order to move forward when there were no problems with what I had completed already? I didn't want to buy Deluxe. Otherwise I do really enjoy TurboTax, just a bit confused.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Awesome
on February 27, 2025
Posted by: landito82
from Charlotte NC
Focus on the product's features and be specific XX
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
My taxes
on February 27, 2025
Posted by: Wallaceb17
from Philadelphia PA
Very easy and fast. I will be doing it again next year.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
yousuck
on February 27, 2025
Posted by: harassec
from Georgia
scum of you to take extra money from us. Also your option for editing and reviewing certain forms was garbage, almost impossible to edit my 1095
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy to use
on February 27, 2025
Posted by: 2025Nancy
Quick and easy to use. Used this program several years now.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Quick & Easy. Love it!
on February 27, 2025
Posted by: tmaa2025
TurboTax makes it very easy, not stressful and takes all the hard work out. LOVE IT!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax is awesome!
on February 27, 2025
Posted by: Eliani
from CA
TurboTax is so convenient and helpful! Worked on my return on my own time.
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy
on February 27, 2025
Posted by: Anonymous
from Henderson, NV
I like how easy it is and I get the most back with them!
Written by a customer while visiting turbotax.intuit.com
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