Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,443 Reviews)
Rating breakdown 87,443 reviews
5 Stars
64,935
4 Stars
9,627
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Amazing and quick
on February 27, 2026
Posted by: BMB97
from Ohio
Was super fast and easy. Got the best return possible.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
terrible
on February 24, 2026
Posted by: terribletaxreturn2025
from wa
they say to file for free but when you have more than what they want to handle they take money from you by making you pay for the deluxe and then if you pay with your tax return they charge you even more
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax went so smooth. Super happy
on February 23, 2026
Posted by: Chrissy281
from Roxboro, Nc
I love TurboTax!!!! Working with TurboTax went so smoothly, I would recommend it to anybody
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TurboTax sucks! :)
on February 20, 2026
Posted by: BillyBSkinnyP
from Utah
Im real aick of these hidden fees, especially if you guys are using AI for your software. Why am I paying you guys HUNDREDS of dollars, only to be getting a few hundred back.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good for retiree
on February 17, 2026
Posted by: Cew3416
from IL
Fairly easy to follow the provided directions. Like the ability to download the information from outside sources.
Response from turbotax.intuit.comBy TurboTax Customer Care Team, March 15, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
They are GREAT
on February 16, 2026
Posted by: MookieMooks
from Nevada
Always use them and wouldn’t go through anyone else
Response from turbotax.intuit.comBy TurboTax Care Team, March 16, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is amazing!
on February 15, 2026
Posted by: Manda Panda 84
from Richmond, Kentucky
TurboTax was a great experience overall and easy to navigate. First time filing myself and honestly was a relief from stress. I was able to go through each step without an expert.
Pros: I bought or sold investments, I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, March 16, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax was awesome
on February 15, 2026
Posted by: ukilwein
from 454 Summers Rd Unit A
Fast/convenient/helpful. I like that TurboTax provides side bars with helpful information.
Response from turbotax.intuit.comBy TurboTax Care Team, March 16, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com