Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,433 Reviews)
Rating breakdown 87,433 reviews
5 Stars
64,931
4 Stars
9,622
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Terrible
on March 1, 2025
Posted by: Brian3411
Took longer than filing forms myself. Was suppose to be free was not had to use deluxe, very misleading will never use again!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Hidden fees
on March 1, 2025
Posted by: akwill15
from NE TN
Lots of hidden fees. I wish I would have known if I filed earlier it could have been free.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Ex. $59 to fil….checkout $99 $59 for our site +$40
on March 1, 2025
Posted by: Yuuuuikkkkkfdfyui
from Philadelphia
I like TT however, every year when I complete my return there’s a new hidden fee that you have to pay or can’t file once at the end it’s actually disgusting
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Clear, Easy and I feel confident it's done right
on March 1, 2025
Posted by: ashchops
from Salem, NH
The input and review process is very clear. I have simple information, just a W2 and higher education expenses. It was quick and I feel very confident I completed it correctly.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good
on March 1, 2025
Posted by: CRB3011
from Vermont
It was good, it was quick and easy to use. Will be doing again probably.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
love using turbo tax
on March 1, 2025
Posted by: brandi6324
fast and easy to use with easy steps to follow after a long day
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
good
on March 1, 2025
Posted by: taxsuucc
from pa
Upload feature help file faster and was accurate and efficient with forms.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Getting very aggravating
on March 1, 2025
Posted by: Neko186
from OK
Using Turbo Tax for years however for WHATEVER reason this year, it continued to demand information from a form I do not have and have never had. I went back several times to correct the information to remove it so it would stop asking for it, it STILL told me I needed a form I have never heard of... when literally nothing had changed from previous years. Oh, but to ask the single question of "what form?" would have cost me over $100 just to ask
Written by a customer while visiting turbotax.intuit.com