Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,433 Reviews)
Rating breakdown 87,433 reviews
5 Stars
64,931
4 Stars
9,622
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Too much $$$
on March 1, 2025
Posted by: king5b
Too much $$$$ -- not very happy---just have used it for years
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love this app
on March 1, 2025
Posted by: Bre59
from Indiana
Very easy to do and worth the time. I recommend trying it.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
turbo tax sucks
on March 1, 2025
Posted by: mad as hell999
1st cant see how much i have to pay, screen missing numbers
2nd woundnt send verifaction pin to email to confirm
3rd adds for upgrade service
junk service
2nd woundnt send verifaction pin to email to confirm
3rd adds for upgrade service
junk service
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
A real dud
on March 1, 2025
Posted by: KissMyGritsIn4311
I kept entering the information that was listed and it kept me from electronically filing by kicking it back every time. I do not plan on using turbotax in the future because of this frustration which forced me to file via paper.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love TurboTax
on March 1, 2025
Posted by: Janine8181
from Colorado
TurboTax is so user friendly...I recommend it for anyone who personally files their taxes! I have used TurboTax for over 10 years and have never had any issues.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
hidden fees
on March 1, 2025
Posted by: mousley
i don't like the fact that I my total amount was not final. after entering payment info, taxes were charged. that should have been known before continuing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome
on March 1, 2025
Posted by: jimbob21
from Houston, Texas
really helpful and intuitive. They gave me a great refund ! WOO HOO!
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2025
Thanks for filing with TurboTax and sharing your feedback on this year’s tax filing experience.
We understand accessing funds quickly is important at tax time. Next tax season, you can skip the wait and apply for Refund Advance. $0 loan fees and 0% APR. Terms apply. Find out more here: https://turbotax.intuit.com/refund-advance/.
Or get your federal tax refund delivered 5 Days early guaranteed for a fee. Terms apply. Find out more here: https://turbotax.intuit.com/early-tax-refunds/
We understand accessing funds quickly is important at tax time. Next tax season, you can skip the wait and apply for Refund Advance. $0 loan fees and 0% APR. Terms apply. Find out more here: https://turbotax.intuit.com/refund-advance/.
Or get your federal tax refund delivered 5 Days early guaranteed for a fee. Terms apply. Find out more here: https://turbotax.intuit.com/early-tax-refunds/
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on March 1, 2025
Posted by: CV1275
from Tennessee
easy to use have been a customer for years!!!!!!!!
Written by a customer while visiting turbotax.intuit.com