Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,433 Reviews)
Rating breakdown 87,433 reviews
5 Stars
64,931
4 Stars
9,622
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
So Simple, Even I Can Do It!
on March 1, 2025
Posted by: logrus2000
from Mechanicsburg, PA
I've been using Turbo Tax for a few years now and it is really easy to use and hard to make a mistake. Plus, help is always available if I do.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax - Good
on March 1, 2025
Posted by: Anonymous
from Madison WI
Makes taxes very easy each year. Will contine to use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love TurboTax
on March 1, 2025
Posted by: Amandasanz00
from United States
This is my 3rd year doing my taxes on TurboTax and every year I rely more and more on this company! I would not trade it for the world. Thank you Turbo.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is great
on March 1, 2025
Posted by: Chelsea0819
I appreciate how quick and simple the process of filing through turbotax is.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Unhappy with additional turbo tax fee.
on March 1, 2025
Posted by: 2024 ARP Tax Filing
from Orlando, FL
Overall it is a simple process. However, I do feel there should be a small window to make any immediate corrections (within hours). I was charged $29.00 and then an additional $40.00 due to amending my tax return??
Not happy about with this.
Not happy about with this.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Dishonest Company
on March 1, 2025
Posted by: turtleburd
from Chattanooga, TN
I think it's pretty despicable the way they try to hide fees until the end, and then make it intentionally difficult to navigate back to the section where you can avoid fees. I selected to have my fee taken from my return, and didn't learn until I was about to file that that would charge $40. Took an extra 15 minutes to go back and undo that decision. They're clearly counting on people just giving up and paying the fee.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is a must use!
on March 1, 2025
Posted by: Katek09
Love that turbo tax is so easy to use and to understand.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Getting Expensive
on March 1, 2025
Posted by: HLP47
from Yakima, WA
It is still super easy but it is getting almost as expensive as paying someone to do it for me which is kind of lame. May do it myself next year.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com