Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,433 Reviews)
Rating breakdown 87,433 reviews
5 Stars
64,931
4 Stars
9,622
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
FEES!!!!! are Crazy!!!!!
on March 1, 2025
Posted by: New tax filing
Easy to use. No breakdown on why I had to pay so much in State Taxes. WAY TO MANY FEES!!!!!!!!!!! EVERY PAGE HAD AN ADDTIONAL FEE trying to file. I have beebn using Turbo Tax for years and will looking for other options next year and recommending everyone else I know to look elsewhere. Also Credit Karma is a joke trying to get my password reset! Won't send them my drivers license and SSN
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is amazing!
on March 1, 2025
Posted by: TwylaB23
from Houston, TX
I've used Turbo Tax for several years but have always purchased the CD to install. This year a friend told me I could do my taxes right from the Turbo Tax website. It was so easy I kept re-checking everything thinking I had missed something. I highly recommend Turbo Tax!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesone
on March 1, 2025
Posted by: HRaymond
from Illinois
Very easy to use with the step by step instructions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Rocks
on March 1, 2025
Posted by: Luis101010
from FL
Easy to use , and lots of instructions on how to, Great service
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Program
on March 1, 2025
Posted by: 24Shelby17
from California
I love Turbo Tax. Always makes filing taxes an easy process!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbotax review
on March 1, 2025
Posted by: turbo 202424
from AL
Turbo tax is wonderful. I have used for several years and would use nothing else. Questions are asked to ensure the best refund possible.
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2025
We're glad that you're happy with your tax refund outcome this tax season by using TurboTax! In case you're in need, did you know we offer multiple ways to get cash fast?
Apply for a Refund Advance with no fees attached. Absolutely $0 loan fees and 0% APR. Terms apply. Find out more here: https://turbotax.intuit.com/refund-advance/.
Or get your federal tax refund delivered 5 Days early guaranteed for a fee. Terms apply. Find out more here: https://turbotax.intuit.com/early-tax-refunds/.
Apply for a Refund Advance with no fees attached. Absolutely $0 loan fees and 0% APR. Terms apply. Find out more here: https://turbotax.intuit.com/refund-advance/.
Or get your federal tax refund delivered 5 Days early guaranteed for a fee. Terms apply. Find out more here: https://turbotax.intuit.com/early-tax-refunds/.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very user friendly
on March 1, 2025
Posted by: jpz66
from Howard Beach, NY
I have been using turbo tax for several years and its always easy to use and process. All question are always answered and accessible
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax is good but too much upselling
on March 1, 2025
Posted by: Turbo So What
from California
Takes a step by step approach, which is good. However, the site continuously tries to scare you into up-purchasing when it is not needed.
Written by a customer while visiting turbotax.intuit.com