Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,433 Reviews)
Rating breakdown 87,433 reviews
5 Stars
64,931
4 Stars
9,622
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Hidden fees for "free" disappointing!
on March 1, 2025
Posted by: Jusme7
The "hidden fees" are a bit of a let down. I can understand, and have had to pay for the state tax separate, but the two different fees charged for a "free" federal return is very disappointing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Great
on March 1, 2025
Posted by: Mrohde
from Elgin, IL
I found it was pretty easy to use. Glad I used it
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
It is easy to file taxed with turbo
on March 1, 2025
Posted by: Finally Done these taxes
from Friendswood, Texas
It used to be easier to go back to another page to back to.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick & easy
on March 1, 2025
Posted by: Cousin Sue
from NM
Quick and easy step-by-step instructions. You should use it too.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TurboTax is much more difficult this year than pas
on March 1, 2025
Posted by: unhappyCraig
I think they tried, but it was pretty difficult to get the answer done
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love it
on March 1, 2025
Posted by: Elisa05
Very easy to file taxes. I have used it several times and I have never had any issues.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax
on March 1, 2025
Posted by: DRGR2
Easy walk through experience, Would like cheaper rates though because I am the one doing my own taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good
on March 1, 2025
Posted by: AMH2025
It was okay using this program for my first time, I would have liked more help without paying more money.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com