Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,443 Reviews)
Rating breakdown 87,443 reviews
5 Stars
64,935
4 Stars
9,627
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Awesome
on March 28, 2026
Posted by: Mike emmmmm
from California
It was a great experience. Except for making me write all this stuff.
Response from turbotax.intuit.comBy TurboTax Care Team, March 28, 2026
Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Do NOT skip your expert review phone call
on March 28, 2026
Posted by: Tommy1449
from Virginia
If everything goes through properly then this would be a 5 star review. I purchased a expert final review but didn't want to call the first time it offered it (I hit skip for now thinking I could come back to do the call). I couldn't get back to the page to call an expert to review my taxes and ended up filing without the review.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax has gone downhill
on March 28, 2026
Posted by: TurboTax dumbed down
from Massachusetts
The online process is cumbersome for someone who knows anything about taxes. Having forms would be useful
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Tool
on March 28, 2026
Posted by: Iris60
from Texas
Always easy to do my taxes and find answer if need.
Response from turbotax.intuit.comBy TurboTax Care Team, March 28, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to use
on March 28, 2026
Posted by: DBrose0473
from Missouri
Very easy to do and overall good. I didn't like how the extra consent form for additional stuff was made to look like you were agreeing for something standard and necessary.
Response from turbotax.intuit.comBy TurboTax Care Team, March 28, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax is easy to use.
on March 28, 2026
Posted by: RMIZZ
from South Carolina
The experience was great and easy to use. I recommended it to my Kids.
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is incredible
on March 28, 2026
Posted by: Akeenan
from Georgia
My experience with Turbo Tax has been exceptional--its incredibly convenient and easy to use. I highly recommend it to anyone looking for a smooth tax filing process. I plan to continue using Turbo Tax for years to come!
Response from turbotax.intuit.comBy TurboTax Care Team, March 28, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always use Turbo!
on March 28, 2026
Posted by: SlyDoggieDog
from CA
Always use Turbo. It is easy and helpful if you’re small potatoes
Response from turbotax.intuit.comBy TurboTax Care Team, March 28, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com