Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,433 Reviews)
Rating breakdown 87,433 reviews
5 Stars
64,931
4 Stars
9,622
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax
on March 2, 2025
Posted by: JRM21
from Dayton, OH
I have been filing my Taxes for Turbo Tax Online for years. The only suggestion I would add, is to give discounts for long term users. Everyone wants to reward new users, but don't reward customers who return year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
it works
on March 2, 2025
Posted by: RayRjean
some frustrating but i got through it and next year will work better
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the best
on March 2, 2025
Posted by: Kid64
Turbo Tax takes the stress out filing taxes. A big thank you to Turbo Tax!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very Helpful
on March 2, 2025
Posted by: Blessedgirl26
Michelle was very helpful, well communicated and very patient. My overall experience with her was amazing. Keep up the good work Michelle and continue to still positive.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Yay
on March 2, 2025
Posted by: Whocares145
Great""……..lll.l…..l………………………………yayyyyyyyyyyyyyyyyyyy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Easy to use, but expensive
on March 2, 2025
Posted by: Anonymous
from Reading, MI
I've always enjoyed using your service due to the ease of use and the knowledge I am receiving as many deductions as I can get with my current situation, but did you really have to charge me an arm and a leg for all that? I had to pay you $227 out of my refund, just to ensure that my federal and state taxes were all filed and that all deductions were added. That's a really steep price, and to be honest, if you are going to be charging people that much money just to file their taxes, I may be better off using a different service elsewhere when I go to file my 2025 taxes next year. This is ridiculous.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always enjoy using Turbo Tax
on March 2, 2025
Posted by: Sheppie16
Turbo Tax is always excellent to use and is very helpful!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome!
on March 2, 2025
Posted by: ewood3787
It was easy to follow but I wish I had a choice in filling this page out.
Written by a customer while visiting turbotax.intuit.com