Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,433 Reviews)
Rating breakdown 87,433 reviews
5 Stars
64,931
4 Stars
9,622
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
No total fees to balance books
on March 2, 2025
Posted by: Nuwanda1
from Oregon
I had no total amount owed between federal, state, and fees from Intuit, so I have to guess the total balance.
I also was asked to submit credit card info at end of federal return (which I did), then complete state taxes and re-submit payment.
I am now unsure of how many total payments I made, one or two.
I also was asked to submit credit card info at end of federal return (which I did), then complete state taxes and re-submit payment.
I am now unsure of how many total payments I made, one or two.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great guys
on March 2, 2025
Posted by: Bbcman1116
from Pensacola Florida
It’s was fast. The helpful and informative guidance was appreciated
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not as easy as it used to be
on March 2, 2025
Posted by: SVB 1111
It is getting more and more difficult to use turbo tax every year. It is pushing me back to a CPA. The Colorado state tax which isn't necessarily turbo taxes issue is also extremely confusing and put the wrong information into the forms causing an income issue on the form.
It also starts the entire thing with asking half a dozen times whether i am a legal citizen and whether my child is a citizen of the country. It wasn't on last years turbo tax at all. Didn't appreciate the inference all of a sudden i am no longer a citizen.
It also starts the entire thing with asking half a dozen times whether i am a legal citizen and whether my child is a citizen of the country. It wasn't on last years turbo tax at all. Didn't appreciate the inference all of a sudden i am no longer a citizen.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Amazing service
on March 2, 2025
Posted by: jpeezy91
Great and easy to use! Been using for years. Wonderful
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome
on March 2, 2025
Posted by: CatDamien97
VERY EASY TO FOLLOW DIRECTIONS
self explanatory
explains
self explanatory
explains
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Year after Year
on March 2, 2025
Posted by: THANKFUL CLIENZ
from Michigan
Great for doing Taxes!at home Thankful for the help on doing them from the confort of my own home :)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Amazing workers
on March 2, 2025
Posted by: Decoy98302
from Washington GA
Excellent work with everything from filing to assistance
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
EXPENSIVE
on March 2, 2025
Posted by: pickleball82
from colorado springs colorado
automatically charged me for deluxe, Do not recommend. Nothing special
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com